Documentation
Install VolaCRM widgets on WordPress
Use the current workspace-generated Chat and Contact Us embed codes, publish your website, and verify delivery to the correct VolaCRM workspace.
Before you start
Choose the VolaCRM workspace that will receive messages, generate the appropriate embed code, and save your website domain in its configuration. Copy the complete generated code; do not enter guessed identifiers or expose account passwords in your website.
Platform steps
Edit the contact page and add a Custom HTML block. Paste the workspace-generated Contact Us code into that block. Some WordPress roles or security plugins remove script tags, so check the published page rather than relying only on the editor preview.
For site-wide chat, use your approved theme integration or script insertion tool to add the generated Chat code once. If a caching or optimization plugin changes script loading, test the published result with that configuration enabled.
Verify the published integration
- Open the published website in a fresh browser session and check that the intended form or chat appears.
- Send a clearly labeled test inquiry or chat message.
- Open the receiving workspace and confirm that the test appears there.
- If delivery fails, check the saved domain, generated identifiers, browser console, and network response before changing the code.
Use the illustrated setup guide for the current configuration screens. Existing embed URLs can continue to work, but old sample attributes should not replace newly generated code.